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Joined 1 year ago
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Cake day: July 22nd, 2023

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  • Worked tech support for an ISP. The tech side was well managed and smart. (Left when that changed.)

    The customer service side fielded TV and account related calls. They were driven by average calls times. What a cluster. Guess who straight hung up on customers when the call went too long? Some people would call be 4-5 times.

    Meanwhile, we could take all the time it took to resolve. A 1-hour call is way cheaper than rolling a truck. Yet some assholes would roll trucks for nothing, then bitch there were no trucks left.











  • Got my kids back for the summer, first time since they got phones (9 and 11-yo). They’re hooked through the fucking bag. And that’s with their mom having severely limiting their screen time.

    If I so much as threaten to take their phones, they act exactly like an addict having their stash stolen. If a literal demon jumped out the phone, grabbed them by the neck and punched them in face, they’d go right back on the screen.

    I listen in, and it’s all high-pitched chatter at 100mph, randomly switching topics and formats. If the internet has fried my brain at 53, god knows what it’s doing to them.