• PsyDoctah9Jah@lemmy.world
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    1 month ago

    Anyone heard back from their FCC complaint? My rate plan price shouldn’t be changed. It’s not even about the money per say, but the greed and term violations 🤨…

  • Cosmo@lemmy.world
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    1 month ago

    Jokes on you I’m into that shit. Now do that one where you give my info away to a random hacker again.

  • Endlessvoid@lemmy.world
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    1 month ago

    Remember the tmobile un-contract? This is literally from their press release in 2017: “T-Mobile ONE customers keep their price until THEY decide to change it. T-Mobile will never change the price you pay for your T-Mobile ONE plan. When you sign up for T-Mobile ONE, only YOU have the power to change the price you pay.” https://www.t-mobile.com/news/press/un-carrier-next

    Remember how they promised the FTC they wouldn’t raise prices if they could pretty please merge with sprint to become the biggest telecom network in the country? https://www.yahoo.com/news/t-mobile-promises-sprint-merger-195428217.html

    • SecretSauces@lemmy.world
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      1 month ago

      Doesn’t that open them up for a lawsuit then? Either breach of contract if it’s in their legalese, or at least false advertising.

      • Plopp@lemmy.world
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        1 month ago

        Easy fix:

        1. “Sorry, we no longer offer a T-Mobile ONE plan, therefore your plan has been converted to a regular T-Mobile plan. If you object to this you may terminate your account.”

        2. “Due to increased costs and a whole bunch of reasons that has absolutely nothing to do with our greed we will have to raise the price of our regular plan.”

  • ozymandias117@lemmy.world
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    1 month ago

    pack our plans with value and build out the industry’s best 5G network

    I’ve generally needed to disable 5G on their network because it was slower than LTE. 5G has only been useful in places they didn’t have coverage before in my experience

    • u/lukmly013 💾 (lemmy.sdf.org)@lemmy.sdf.org
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      1 month ago

      Isn’t that usually what happens though?

      5G is the new best thing, people jump on 5G, 5G gets overloaded decreasing its speeds while 4G gets unloaded increasing its speeds.

      Same thing it was with 4G, which is why I kept using 3G until start of 2024 when it got shut down here.

  • applepie@kbin.social
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    1 month ago

    Tmo went anti consumer over last 2 years.

    “Inflation” and don’t get me started on 5g. So much money spent but nothing to really show for it. What is it doing what LTE hasn’t done?

    • return2ozma@lemmy.worldOP
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      1 month ago

      Remember when John Legere was CEO and doing Livestream cooking in his house? Those were the good times.

      • airglow@lemmy.world
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        1 month ago

        John Legere was hired specifically to make the merger between Sprint and T-Mobile happen, and he resigned right after. He put on a charade to make people think that T-Mobile was a customer-friendly company that would continue to be customer-friendly after merging with Sprint, while knowing the entire time that everything would go to hell after the merger happened and he was gone. John Legere is a con man that pushed a giant anticompetitive corporate merger through antitrust scrutiny, not a benevolent person.